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Career Opportunities

Lutheran Social Services of the Virgin Islands (LSSVI) is looking for the best and brightest that our Territory and the world around us have to offer. We seek candidates with a passion for service and the skills necessary to help us fulfill our mission. If you are interested in applying for a position with LSSVI, please send a detailed resume and completed application to:

Director of Human Resources
516B Hospital Street
Frederiksted, St. Croix 00840-3824

Fax: (340) 772-0589
Email: jobs@lssvi.org

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VIEW CAREER POSITIONS

Available Positions

Only suitable applicants will be acknowledged and/or invited to interview. AmeriCorps, Peace Corps, and national service alumni are encouraged to apply.

  • Lutheran Social Services of the Virgin Islands (LSSVI) is seeking a highly organized and detail-oriented Administrative Assistant to support the daily operations of the Administrative Office. Reporting directly to the Chief Operating Officer (COO), the Administrative Assistant will provide comprehensive clerical and administrative support to multiple departments, including Accounting, Human Resources, and Public Relations & Development. This role requires excellent multitasking skills, professionalism, and the ability to maintain confidentiality while ensuring smooth office operations
     
    ESSENTIAL RESPONSIBILITIES:
    • Provide direct administrative support to the COO and other department heads as needed.
    • Manage office communications, including answering and directing phone calls, handling correspondence, and responding to inquiries.
    • Prepare, proofread, and edit reports, presentations, and official documents.
    • Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff.
    • Assist the Accounting department with administrative tasks, including maintaining financial records as assigned.
    • Support Human Resources with general HR tasks including file management, recruitment, onboarding and coordinating HR-related events, as needed.
    • Assist the Public Relations & Development team with donor correspondence, event coordination, and social media updates.
    • Oversight and general management of the administrative office, including ordering and maintaining office supplies.
    Qualifications & Skills:
    • Associate’s degree in Business Administration, Office Management, or a related field preferred.
    • Minimum of 2 years of administrative or office support experience, preferably in a non-profit or corporate setting.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with database management.
       

Download Application Form

  • Lutheran Social Services of the Virgin Islands (LSSVI) is seeking a highly organized and detail-oriented Administrative Assistant to support the daily operations of the Administrative Office. Reporting directly to the Chief Operating Officer (COO), the Administrative Assistant will provide comprehensive clerical and administrative support to multiple departments, including Accounting, Human Resources, and Public Relations & Development. This role requires excellent multitasking skills, professionalism, and the ability to maintain confidentiality while ensuring smooth office operations
     
    ESSENTIAL RESPONSIBILITIES:
    • Provide direct administrative support to the COO and other department heads as needed.
    • Manage office communications, including answering and directing phone calls, handling correspondence, and responding to inquiries.
    • Prepare, proofread, and edit reports, presentations, and official documents.
    • Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff.
    • Assist the Accounting department with administrative tasks, including maintaining financial records as assigned.
    • Support Human Resources with general HR tasks including file management, recruitment, onboarding and coordinating HR-related events, as needed.
    • Assist the Public Relations & Development team with donor correspondence, event coordination, and social media updates.
    • Oversight and general management of the administrative office, including ordering and maintaining office supplies.
    Qualifications & Skills:
    • Associate’s degree in Business Administration, Office Management, or a related field preferred.
    • Minimum of 2 years of administrative or office support experience, preferably in a non-profit or corporate setting.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with database management.
       

Download Application Form

  • Transports children to and from designated pick up areas to the Early Head Start (EHS) Center, staff and parents on field trips and meetings whenever assigned.
  • Maintains the safety and cleanliness of the vehicles, including adequate fuel level, lubricants, properly inflated tires, lights and all safety devices, including making necessary arrangements for servicing.
  • Ensures emergency supplies are maintained and properly stored or mounted in accordance with EHS performance standards.
  • Maintains the safety of children.
  • Plans activities to support the implementation of safety education for parents, children, and staff .in accordance with EHS Performance Standards requirements for pedestrian/safety education.
  • Completes assigned tasks related to the maintenance of the grounds including the mowing, weeding, watering, trimming, trash pick-up, planting and maintenance of related equipment.
  • Completes landscaping tasks on the premises.
  • Cleans-up and performs basic maintenance on all lawn care equipment and tools.
  • Performs preventative and emergency repair and maintenance on buildings, storage facilities, and equipment program-wide.
  • Assists with routine building inspections.
  • Maintains records of vehicle and grounds maintenance work status

EDUCATIONAL AND SKILL REQUIREMENTS:

  • Must have a Commercial Driver’s License (CDL). Must provide a copy of current certificate or card
  • Must complete an annual physical examination and random drug testing.
  • Must have High School diploma or equivalent.
  • Must be able to lift/carry up to 50 lbs.
  • Maintain compliance with valid CPR/First Aid certification and Food Handlers’ Card.

Download Application Form

  • The Chief Operating Officer (COO) of Lutheran Social Services of the Virgin Islands (LSSVI) will oversee the day-to-day operations of the organization, ensuring the efficient and effective delivery of programs and services. The COO will provide leadership, direction, and supervision to the Directors of all major programs, including child and family services, housing, and disaster relief. The COO will also ensure that operational strategies align with the organization’s mission, vision, and values. Reporting directly to the CEO, the COO will serve as a key member of the executive team, collaborating with the CFO, HR Director and Public Relations Coordinator, and Early Head Start (EHS) Director, who report directly to the CEO.

    The COO will also be responsible for managing the operational relationship with two housing Boards (one on St. Thomas and one on St. Croix)

    Essential Duties and Responsibilities:

    Operational Leadership

    • Oversee daily operations across all major programs, ensuring high-quality service delivery to children, families, adults with disabilities, and seniors.
    • Supervise program Directors, providing leadership, guidance, and support to achieve program goals.
    • Develop and implement operational policies, procedures, and practices to enhance efficiency and effectiveness.
    • Ensure compliance with federal, state, and local regulations as well as organizational policies.
    • Work closely with the CEO to align operational strategies with the organization’s mission and vision.

    Program Oversight

    • Monitor the performance of all programs, including Queen Louise Home for Children, Sister Emma Cottage, Group Homes, Independent Living facilities, and Natural Disaster Support.
    • Collaborate with Directors to develop program goals, objectives, and evaluation metrics.
    • Ensure that programs meet funding requirements and quality standards.
    • Address operational challenges and implement solutions to improve service delivery.

    Housing Board Management

    • Coordinate and facilitate meetings for the two housing boards on St. Thomas and St. Croix.
    • Act as a liaison between housing boards and the organization, providing updates and recommendations to support effective decision-making.
    • Ensure compliance with housing regulations and maintain strong relationships with board members and community stakeholders.

    Strategic Planning and Execution

    • Collaborate with the CEO and executive team on strategic planning initiatives.

    Staff Leadership and Development

    • Foster a positive, collaborative, and inclusive work environment.
    • Provide coaching, mentorship, and professional development opportunities for program Directors and other staff.

    Fiscal and Resource Management

    • Collaborate with the CFO to develop and manage operational budgets for all programs.
    • Ensure the efficient use of resources to achieve program goals within budget constraints.
    • Work with program Directors to meet matching fund requirements and maximize funding opportunities.
    • Monitor financial performance and implement cost-saving measures where appropriate.

    Compliance and Reporting

    • Ensure all programs comply with applicable laws, regulations, and funding requirements.
    • Oversee the preparation and submission of required reports to funding agencies and stakeholders.
    • Monitor internal systems for tracking program performance and compliance.
    • Address and resolve any compliance-related issues in a timely manner.

    Community and Stakeholder Engagement

    • Build and maintain relationships with community partners, funders, and stakeholders.
    • Represent LSSVI in meetings, conferences, and other public forums as needed.
    • Collaborate with the PRD to promote the organization’s programs and services.
    • Actively participate in fundraising and donor engagement initiatives.

    Qualifications: Education and Experience

    • Master’s degree in business administration, Non-profit Management, Social Work, or a related field required.
    • Minimum of 10 years of experience in a top leadership role within a non-profit or social services organization.
    • Proven track record of managing operations and leading teams in a complex, multi-site organization.
    • Experience working with vulnerable populations, including children, seniors, and individuals with disabilities, is highly desirable.

    Skills and Competencies

    • Strong understanding of non-profit governance, program development, and financial management.
    • Strong leadership and management skills with the ability to inspire and motivate teams.
    • Exceptional problem-solving and decision-making abilities.
    • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
    • Excellent interpersonal, communication, and negotiation skills.
    • Ability to work effectively with diverse stakeholders, including government agencies, donors, and community partners.
    • Proficiency in using technology to support operations, including Microsoft Office Suite and project management tools.

    Personal Attributes

    • Passion for the mission of LSSVI and a deep commitment to serving vulnerable populations.
    • High ethical standards and integrity.
    • Culturally sensitive and inclusive mindset.
    • Flexibility and adaptability in responding to changing needs and priorities.

Interested in applying? Click here:

Download Application Form

The role of a Direct Care Worker under supervision is to assist and instruct physically and mentally developmentally disabled individuals. Direct Care Workers are responsible for maintaining a safe and supportive environment which fosters growth and rehabilitation among the residents. 

Education and/or Work Experience Requirements:

  • High School Diploma/ GED equivalent.
  • Valid VI Driver’s License.
  • CNA certificate holders with experience preferred, but not required.
  • Ability to life physically disabled residents (minimum of 50 lbs).
  • Available to work all shifts.

Interested in applying? Click here:

Download Application Form

Scope of Work:

The role of the Cook is to plan and prepare the meals served at the Early Head Start Program in accordance with Federal nutrition requirements for infants, children, and toddlers. The Cook must comply with all applicable sanitation, health, and personal hygiene standards and follow established food production programs and procedures.

Responsibilities:

  • Responsible for the overall kitchen operations of the Early Head Start Program.
  • Responsible for all food preparation, service and clean-up.
  • Prepare nutritious meals and snacks for children; prepares substitute items for children on restricted diets.
  • Responsible for the appropriate use of facility supplies and equipment to minimize loss, waste, and fraud.
  • Prepares grocery lists and responsible for purchasing food and dietary supplies required for meal preparation.
  • Estimate food requirements and control serving portions to eliminate waste and leftovers.
  • Practices safe food handling techniques in food preparation and storage including properly marking and dating all stored food items.
  • Comply with established sanitation standards, personal hygiene, and health standards while maintaining an uncluttered work area.

Basic Qualifications

  • Must have High School diploma or equivalent.
  • Minimum of five (5) years’ experience cooking in a professional setting or related field.
  • Valid VI driver’s license.
  • Must be able to lift/carry up to 50 lbs as well as stand, reach, lift, bend, kneel, stoop, climb, push and pull carts.
  • Computer skills preferred
  • Must complete an annual physical examination and random drug testing.

Maintain compliance with valid CPR/First Aid certification and Food Handlers’ Card

Interested in applying? Click here:

Download Application Form

Scope of Work: The Cottage Parent will enhance and facilitate the therapeutic treatment and physical care of all children in residence and assist with the care and maintenance of their surroundings.

Essential Duties and Responsibilities:

 

  • Maintains the development of positive childcare practice in keeping with the aims and objectives of Queen Louise Home for Children.
  • Ensures children are properly cared for and all tasks are completed while contributing to the day to day functioning of the Cottages to meet the individual and collective needs of the children.
  • Provides a loving, family-oriented setting for the emotional, moral and physical development of the children in the Cottages.
  • Assists in ensuring supplies (for the children and staff) are in stock and available for daily use.
  • Provides follow through on all medical recommendations made for the children as identified by the Nurse and QLH Director/Social Services Coordinator/ Cottage Supervisors /Shift Lead.
  • Maintains positive and respectful communication with the children, co-workers, and supervisors.
  • Assists in instructing children in health and personal habits such as eating, resting and toilet habits.
  • Address the educational needs of the children by providing tutoring and assisting with homework and assigned projects.
  • Assists in assessing individual needs of each child and appropriately responding to meet those needs.
  • Assists in providing adequate cultural, recreational, educational and creative activities on a

Education and/or Work Experience Requirements:

  • High School Diploma or GED equivalent and two years’ experience in residential care or related field.
  • Valid VI Driver’s License.
  • Maintain compliance with valid CPR/First Aid certification and Food Handlers’ Card.
  • Ability to work to a time schedule.
  • Willingness to work a flexible shift, including daytimes, evenings, and overnight.
  • Computer skills preferred

Interested in applying? Click here:

Download Application Form

SCOPE OF WORK

The role of Site Manager requires experience with a spectrum of onsite property management and the responsibility of 42 units.  The Site Manager will assure operations including superior customer service, working with residents to strengthen their community, ensure the upkeep of the property and on-going curb appeal, marketing, leasing, lease enforcement, rent collections, property inspections and a thorough understanding of policies and regulations relating to the operations of subsidized housing for the elderly individuals and individuals living with disabilities.

Responsibilities:

General Administration

  • Ensures adherence to federal and local laws, rules and regulations;
  • Addresses resident and community concerns in a professional manner;
  • Prepares reports, memos, letters and electronic communication to accurately communicate progress and property requirements;
  • Completes and submits incident reports for all events involving injury or damage;
  • Works with public relations department to write advertisement and place announcements in local newspapers.
  • On-call for emergencies at Ebenezer Gardens;

Tenancy

  • Reviews tenant applications for eligibility with Project Specialist; Assists with maintaining and monitoring waiting list;
  • Ensures all units are in good repair.
  • Investigates tenant complaints and resolves resident issues;
  • Handles resident relations, grievances and, prepares written incident reports;
  • Monitors supportive services such as transportation, community resources, health and mental health programs;
  • Maintains and secures inventory of supplies and the purchase of all materials necessary for projects;
  • Regularly monitors the facility to ensure full occupancy by ensuring vacant units are re-rented within the HUD guidelines;
  • Monitors the waiting list and ensures applications from eligible applicants are processed in a timely manner;

Tenant Relations

  • Counsel’s residents who do not comply with the terms of the lease, including delinquent payments;
  • Maintains open communication with Service Coordinator to assist with resident activities, address specific problems, plan meetings, and/or support activities;
  • Conducts tenants’ meetings, prepares the agenda and addresses tenants’ concerns’ when appropriate;

Financial Management

  • Distributes rent bills, collects rent and security deposits for submittal to LSS accounting;
  • Monitor accounts receivable and payable;

 

 Maintenance

  • Oversees annual Uniform Physical Condition Standards (UPCS) inspections and conducts move-ins, housekeeping and grounds inspections;

Required Qualifications:

  • Bachelor’s degree in public/business administration, health, social work or a related field.
  • Minimum three years in property management experience, including at least one year of supervisory experience; or any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
  • Must possess a valid VI driving license.

Interested in applying? Click here:

Download Application Form

Replacement Workers provide direct care to residents with disabilities at Sister Emma Cottage and Ginger Thomas Residence.   Replacement Workers are responsible for maintaining a safe, supportive, and therapeutic environment which fosters growth and rehabilitation among the residents.

Education and/or Work Experience Requirements:

  • High School Diploma or G.E.D. Certificate
  • Minimum of two years’ experience in residential care or related field
  • Certified Nurse Assistant Certification (Preferred)
  • Ability to lift physically disabled residents (minimum of 50 pounds)

Interested in applying? Click here:

Download Application Form

Education and/or Work Experience Requirements:

  • Responsible for maintaining a safe, healthy, developmentally appropriate environment for infants and toddlers enrolled in the Early Head Start program.
  • Minimum of a DCA in infant/toddler credential or AA in Early Childhood Development or Education and have been trained or have equivalent coursework in early childhood development. 

Interested in applying? Click here:

Download Application Form

Life Skills Assistant will work directly with residents to improve their level of independence in the areas indicated by their individual care plans. These include general life, community, and vocational skills. Assistants will act as counselors to residents in the areas of socialization and behaviors. Life Skills Assistants will monitor, train and assist as necessary, the residents in performance of their daily life skills including, but not limited to: cooking, housekeeping, and other domestic skills, community interaction such as banking, accessing public transportation and utilizing other community resources. Assistants will also provide transportation to the residents as required and assist the residents obtaining the necessary skills to secure gainful employment. 

Education and/or Work Experience Requirements:

  • Ability to work with residents during stressful situations and maintain a calm, therapeutic manner.
  • Remains alert to problems, needs or emergencies that might arise on any shift, maintaining a safe environment. 
  • Maintain compliance with valid CPR/First Aid certification and Food Handlers’ Card. 
  • High School Diploma or GED equivalent and two years of experience in residential care or related field
  • Valid VI Driver’s License
  • Ability to lift physically disabled residents (minimum of 50 pounds) 

Interested in applying? Click here:

Download Application Form

Direct Care Workers are responsible for maintaining a safe, supportive, and therapeutic environment that fosters the residents’ growth and rehabilitation.  To ensure success as a direct care worker, the individual should possess knowledge of best practices in providing care and experience in a similar role.  Ultimately, an outstanding direct care worker will be someone who can be entrusted with the well-being of clients and one who demonstrates a caring approach.

Interested in applying? Click here:

Download Application Form

“NO PERSONS SHALL BE DISCRIMINATED AGAINST FOR EMPLOYMENT OFFERED BY LUTHERAN SOCIAL SERVICES OF THE VIRGIN ISLANDS ON ACCOUNT OF RACE, COLOR, CREED, NATIONAL ORIGIN, SEX, DISABILITY OR AGE.”

Our Federal Partners

US Department of Housing and Urban Development US Department of HUD

2025

 Lutheran Social Services of the Virgin Islands

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